Universal Tyres

A very good all-around experience, good customer service, and good service and excellent value. Highly recommended.

I was stranded with a flat tyre yesterday morning at a petrol station. I spotted a tyre van with, as it turned out, Jason filling up + asked for his help. He instantly said yes . A very kind deed, he was brilliant. So often these days no one is willing to just help another, not Jason, he came to my rescue. A really cheerful and decent guy. Thank you very much.

I would like to thank Tony and Patrick at the Purfleet Branch . I booked my car for a full service and MOT . I was treated very professionally, friendly and helpful throughout my visit. Due too a resent hospital visit I was kindly taken home and picked up by a member of the team too collect my completed car. I have used the previous workforce at Universal for many years and very pleased to see that the new halfords team are as proficient or better for my cars future needs. I wish them all well for the future , Thank you.

I took my car for MOT on 25/10 and unfortunately it failed for CO emissions. I was advised to options to get Cataclean and drive car on high revs. I tried this and came back on 26/10 - CO emission readings were checked by Simon and Richard, they were low than day before, so I was advised to do another 30min drive on high revs, I came back and result was the same. Then Richard & Simon tried various options as they believed car of this low mileage should not have CO emission issue, but result was not good. Then Richard tried some other options like tightening the spark plug screws, allowed natural air to pass through etc and guess what - CO emissions were reduced and MOT passed.

Called in on spec for a full set of tyres on our Merc and cannot praise too highly the service we received from Alex and his team. We had used them last year so guess it was no surprise but their level of customer care was outstanding. Well done gents for not just meeting but hugely exceeding expectations and keep doing what you do!!! Thank you …. Colin & Jenny

Amazing customer service! Punctured my tyre at 8.30am. Drove in to Universal at 9.50am. By 10.30am tyre repaired! This is my go - to store for car repairs.

Amazing customer service! Punctured my tyre at 8.30am. Drove in to Universal at 9.50am. By 10.30am tyre repaired! This is my go - to store for car repairs.

Fantastic service, friendly and hospitable as always. Thank you so much.

Popped into into Chelmsford for a what I thought was a new tyre. Turned out only needed a puncture repair only 20 quid as well the staff where very helpful and honest can't recommend enough thank you

Disappointed that Croydon Branch has now closed. Used them for tyres and wheel alignments for 10 plus years. Very good team at the branch.

Staines branch. Took my car in today for two new front tyres. Amazing customer service from gentleman on the front desk. He was friendly, helpful, engaging and the banter he had with one of his technicians doing the job was absolutely hilarious. What an absolute pleasure to do business with you. Will never go anywhere else but to you in the future. Thank you to your fabulous staff.

Micky came out to mend my mother's old Ford Tractor that needed two new inner tubes. He was efficient and quick and terribly kind, he even mended her wheelbarrow which had a puncture too - she was thrilled! I would highly recommend Paul and Micky from Universal Rettendon - an excellent, personal service.

Not just the usual garage or service .. These people really care about you .. I found their care and service was beyond usual.. have told a lot of people of their existence and of my recommendation ... well done to the team at STAINS TYRES

Absolutely great bloke came out to me at biffa tyre change quickest ive had definately recommend

Top service executed with care

Top service executed with care

Absolutely fabulous customer service. Extremely helpful staff and good value for money. Would highly recommend.

Good friendly service

This is the second time I have used Universal in Staines and both times the service has been excellent. In the original lockdown my Wife's Mini exhaust was replace and car has been quieter and performs much better. Recently my 5 series needed a rear broken spring replaced. They found and sourced difficult to find parts and replaced both of them perfectly. The car is much better and the charges were very reasonable. very professional service.

Very good and friendlyservice

Excellent service and highly recommended will be using again.