Universal Tyres

Fantastic service from job, dave and the team from Thurrock. I will definitely be recommending to friends and family

Took my bike to south Croydon for a new tire. Was served by Reece, who done a cracking job. Friendly and efficient. In and out in less than 20 minutes.

Very quick and efficient. Spot on

Always do a good job and are very transparent. Top notch

I recently visited to have a tyre repaired and found the service to be very prompt and professional. I was served by Reece, who was great at explaining what I needed and I really appreciated his help - going above and beyond to hold up the traffic for me at this busy intersection. Thanks!

Joe and his team are always very friendly and polite, always call back when they say they will and they have always managed to fit me in with 2 working days, but normally within 1 working day. Also not found better prices else well.

Great service...satisfied customer...will be back...would recommend

After having a front off-side wheel tyre blow-out whilst driving at 60 mph, on the A14 over the infamous Orwell Bridge Ipswich, then having to wait for assistance for some 90 minutes, and in a very hazardous location, When a recovery driver arrived, after making enquiries to your Autocentre on Hadleigh Road Ind. Est. Est., he drove us there to acquire a replacement tyre. On arrival we were welcomed most warmly, courteously, and with prompt efficiency by manager Julian, which at once relieved the stress that my wife and myself were experiencing due to the very worrying situation we found ourselves in. Thank you Julian and assisting staff.

Joe and team @ Thurrock did amazing job on my Tesla Model S. Almost all other tyre shops have some excuses, but not Joe and his team. Number 1 service.

Very helpful, extra polite and nice and quick. 10/10 service

Great job by Reece, polite and efficient.

Honest advice, quick and efficient

Excellent work and service

Joe and his team @ Thurrock have treated not only myself but my two children so well. Fantastic customer service, speedy and very well priced. Will be back and will be recommending them to all of my friends.

The legend Reece had several opportunities to overcharge -where I'm certain another well known tyre place round the corner would have- but he was honest through and through. Great advice, really quick and very pleasant. This south Croydon branch will the only place that gets my business from now on!👍

Came with my Z4 a while ago, wonderful service, unbelievable friendly, professional and so polite! Many thanks to Reece, who did a truly superb job! He was super efficient, took the time to explain what was wrong. Only needed a repair. This has to be most honest garage in London! Such a great team!! Well done! I would highly recommend it!

Fast and helpful

South Croydon branch John was exceptionaly friendly and helpful

One of my staff was complimenting the service received at Universal and particularly Justin the manager. I had a puncture so popped in without appointment. He was so friendly, efficient and offered the best most cost effective solution to my needs. Real old school customer service that you rarely see at all these days. I will be recommending Universal to everyone now. Superb service despite being maxed out. Its no wonder they are popular.

The Ipswich office was quick , efficient. Tyres were well priced. Nick and Julian were v friendly . And dog friendly ! Coffee in a bright seating area- perfect !

Dropped my car in this morning at 8:25am for an emergecny MOT! No appointment, but got a call at 10:27am saying it had passed and was ready to collect. Not only did they carry out the MOT super fast, but the chap on reception was extra friendly and funny, and made no fuss at all about me droping in without an appointment. These days customer service seems to have taken a back seat to low prices, but Universal Tyres in Ipswich does both so well! Which is why I will keep going back!! Thank you very much!